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英文求职信:客服代表 CUSTOMER SERVICE REPRESENTATIVE
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| 文章出处： 发布时间：2006-03-10
点击：108 |
Sandy
Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes
establishment of the client base,extensive customer servicing,telemarketing,cold
calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales
increased from $8 to $25 million.
Thorough knowledge of management production;assure timely and accurate
presentation of goods;adept at coordinating delivery processes,organization
of delivery schedules and monitoring delivery personnel.
Extensive experience in facilitating operational procedures,Respond to
customer complaints;resolve problem elements;interact with credit department
to ascertain customer account status.Handle sourcing of vendors,contract
negotiation,purchasing,correspondence,account adjustments and inventory
control.
Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface with merchandising personnel,at all levels,and provide technical
information on company products and services.
Interact with customers,providing advice in the selection of products.Monitor
production to ensure realization of customer specifications.
Collaborate with contracting merchandisers for contract negotiation on
supplies.Conduct extensive materials costing processes.
Coordinate delivery schedules and monitor delivery personnel.
Organize promotional demonstration activities for home and Hew York marketing
office.
Respond to and resolve customer complaints.
Manage office operations and produce correspondence.
Control stock and conduct purchasing procedures.
Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business
Math,Speech Communication,Introduction to Computers and English Composition.
Notice
Background summary accentuates candidate's acquired professional skills
and impressive track record.
Listing relevant courses adds weight to candidate's educational credentials.
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